FAQ
Questions and answers
Everything about the guide, buying it and getting your copy. Can't find your answer? Contact us.
About the guide
What exactly do I get?
The Complete Coin & Bullion Guide as a PDF ebook: five parts and 23 chapters, three printable signature tools (the Coin Check Protocol, the Real-World Value Worksheet and the Deal-or-Walk-Away Scorecard), reference tables, a glossary and a full list of sources.
Who is it for?
Beginners who want a clear system, bullion buyers who want to understand premiums, collectors who buy online, and anyone sorting an inherited collection. Experienced collectors use it as a reference and for the checklists.
Which coins and markets does it cover?
The focus is US coins and the US market, plus the major gold and silver bullion coins sold worldwide. An appendix covers buying in the UK, including Britannias, Sovereigns and VAT.
Is this financial, investment or authentication advice?
No. The guide is educational. It explains how coins are valued and checked so you can make your own decisions. It does not recommend investments, promise returns, or authenticate or appraise any specific coin. For a valuable coin, use a professional grading or authentication service.
Prices change all the time. Won't the book go out of date?
Coin specifications don't change, and the guide teaches you how to look up current prices for yourself. Worked examples use clearly labeled example prices so the method stays useful whatever the market does.
How do the sample pages work?
The Look Inside page shows real pages from the guide as images. Tap a page to read it full size. They are the same pages you get in the PDF.
Buying and download
How do I pay?
By card, through a secure checkout. We never see your card details.
Do I pay sales tax or VAT?
If sales tax or VAT applies where you live, it is shown at checkout before you pay.
How do I get the book after paying?
You'll get an email with a link to download the PDF instantly. Keep the email and you can download it again any time, on any device.
Is this a subscription?
No. You pay once. There is no account to keep and no repeat charge.
Can I read it on my phone, tablet and computer?
Yes. The PDF opens in any PDF reader, including the ones built into iPhone, iPad, Android, Windows and Mac. You can also print any page, and the three tools are designed to be printed.
Will a printed copy be mailed to me?
No. The guide is a digital download only. Nothing is shipped.
I didn't get my download email.
Check your spam or promotions folder. If it isn't there, contact us with the email address you used at checkout and we'll send you a new link.
Refunds and use
What's the refund policy?
Because the guide is a digital file you keep, all sales are final once it has been downloaded. That's why every sample page is on the Look Inside page: you can see exactly what you're buying first. If your file is faulty or won't open, contact us and we'll fix it or send a working copy. Read the full refund policy.
Can I share the PDF?
Your copy is for your own personal use. Please don't share, resell or post it online. See the terms of sale.